Project "Municipal Social Services Management Platform"

We are pleased to announce that the ELDYcare project, aimed at improving the accessibility and quality of social services at the local level, has successfully received support from the call for proposals and has officially started.

The project is funded under the call “Ensuring independent living through high-quality social services and care solutions”, which opened on 26 February 2024. The call supports the development of services that facilitate living at home and relieve the burden of care. The project is co-financed by the European Union (ESF+) and the Estonian government.

More information is available on the Estonian State Shared Service Centre’s website: Ensuring independent living through high-quality social services and care solutions.

In cooperation with participating municipalities, ELDYcare is developing and piloting a municipality-specific social services management platform (“Hoolduskompass”), designed for use by municipal employees, service users, and their families.

‍

Project Information

Project title: Analysis and Development of the Municipal Social Services Management Platform “Care Compass” – Phase I

Description: Development of a municipal social services management platform, including a digital social services assessment tool, supporting municipal social workers as well as service users and their families.

Expected results:

• Improved situation and coping of individuals with caregiving responsibilities.
• Improved quality of home care services and higher service satisfaction.
• Contribution to the indicator “Satisfaction with municipal services”, as the platform helps municipalities advance several indicators listed in the Estonia 2035 action plan (e.g. “Good organizational management and quality leadership” and “Needs-based and integrated approach”).

Project number: 2021-2027.4.09.25-0121

Duration: 01.08.2025 – 30.09.2026

Budget: €594,393.60

• ELDYcare OÜ investment: €118,878.20
• European Social Fund (ESF+): €416,075.52
• National co-financing: €59,439.36

Measure: 2021-2027.4.9 (EU Regulation No. 4.11) Improving access to services and social protection systems.

Call for proposals: 4.9.1 ATV1 Improving the accessibility and quality of social services at the local level (26.02.2024 – 31.03.2025).

Contributing policy area: 2021-2027.4.9.1 Ensuring independent living through high-quality social services and care solutions (Ministry of Social Affairs).

Strategic relevance: Accessible, high-quality public services.

Contact and additional information: info@eldycare.eu

‍